Transformative document processing

Foundation AI has fueled and expanded the scope of Automation use cases across the Insurance value chain, providing significant capabilities that enable business transformation and improve insured and employee experience.

We’ve increased our document processing speed by more than three times since implementing Foundation AI. The platform has allowed us to create a highly efficient centralized mail system where one or two people in one place can accurately handle duties that before required multiple staff across our ten offices.

We receive thousands of pages of mail each day and have always had backlogs getting it scanned into attorneys' files.

Within two weeks of using Foundation AI, we were getting the mail processed within a day, while saving about $8,000 a week in staffing costs.

Intense clerical, specifically document processing demands, of workers’ compensation law was a growth challenge we were working to navigate. Increasing document processing costs were starting to pressure the firm meaningfully. But, with the Foundation AI solution in place, we’ve been able to add four new attorneys without expanding our support staff.

We’ve been able now to maintain a 50% increase in our caseload, with only a single individual handling our documents who is able to process them much faster.